Booking Appointments

There are a number of ways you can book appointments at Tweed Health for Everyone Superclinic,  including online, over the phone and in person with one of our friendly receptionists.

Click here to book online GP & allied health professional appointments or phone (07) 5589 7555 to speak with a receptionist.

Dr Soden, Dr Blanckensee or Dr Sterne are also available for some online services through OzDocs Online.

Should you have any immediate concerns prior to being able to see a doctor please call and discuss these with one of our experienced nurses. If you are experiencing an emergency such as severe chest pain, collapse or severe difficulty breathing please call an ambulance on 000.


Appointment Types

At Tweed Health for Everyone Superclinic we have a range of appointments available to suit your needs. To ensure you get the most out of your appointment and that our doctors run on-time please ensure you book an appropriate length appointment.

Appointment types include:

  • Brief (approximately 5 mins): Suitable for a repeat script or 1 simple concern
  • Standard (allotted time 10-15 mins): Suitable for 2-3 simple concerns
  • Long (allotted time 20-25 mins): Suitable for new patients and multiple or more complex concerns


Your Choice of Doctor

We will endeavor to find you an appointment with your usual doctor at your preferred time and day. If this is not possible we will make every effort to ensure you can be seen by another doctor at the practice at the time requested.

As your Medical Home, with an established long-term relationship with you, we are best equipped to care for your medical and health needs. Consequently even if you are unable to see your usual doctor we highly recommend booking an appointment with another doctor at the practice.


Get the Most from your Appointment

There are a number of things you can do to get the most out of your appointment:

  • Write down a concise list of your concerns and any scripts you need and bring it with you to your appointment.
  • Be realistic about what can be managed in one appointment and make a longer appointment if needed.
  • Understand that your doctor does their best to run on time but emergencies do occur.

Changing or canceling an appointment

To ensure appointments are available for patients when they need them we ask all our patients to take care not to miss their booked appointment. We appreciate circumstances change and you may need to cancel or change your appointment. This can be done simply by calling our reception on 07 55 897 555, using the smart-phone app that you used to book (either Appointuit or Healthengine) or by using our online system